Frequently asked questions
All your custom gifts and awards questions will be answered here. If you can’t find the answer to your question below, please email us at firstname.lastname@example.org and we’ll be happy to help.
We are able to customize souvenir as per your request, Low MOQ. Please send us the design / size / color / quantity, we will get back to you with the quotation and the professional production suggestions for your reference. As we provide custom service only, the sample photo on the website just for reference, there’s no standard products in stock can be chose and ordered.
We take pride in translating your design ideas into reality with precision and finesse. Our dedicated team listens attentively to your requirements and offers the most professional production recommendations...Read more
We take pride in our seamless and efficient global shipping services, catering to buyers all over the world. With a strong network of shipping agents, including our professional partner in Hong Kong (FOB...Read more
At Star Lapel Pin, we believe in the importance of transparency and ensuring that our valued buyers have complete confidence in the quality of our custom items. To facilitate this, we are delighted to offer...Read more
● Font Information It is critical that you either convert all fonts (type) to outlines/curve whenever possible, or include the fonts with your file. If conversion is not made, your specific font...Read more
We understand that unforeseen circumstances may arise, leading to the need for order cancellations. However, please note that any cancellations or changes are subject to charges based on the costs incurred...Read more
At Star Lapel Pin, we take great pride in our meticulous attention to detail when it comes to color fills for our custom pins. We offer two distinct types of enamel fills - Soft Enamel and Imitation Hard...Read more
Q: What are 2D Metal Designs? A: 2D Metal Designs are characterized by their flat appearance on the raised portions when viewed from the front. The artwork is engraved or stamped onto the metal surface,...Read more
Epoxy coating is typically applied to metal items with soft enamel colors. This clear epoxy dome creates a smooth, transparent, and domed surface over the metal gift. The primary purpose of the epoxy coating...Read more
The two most popular lapel pin types are classic embossed pins and metal die struck pin badges. We will guide you through the available lapel pin styles and assist you in selecting the perfect one for your...Read more