FAQ

Customized Gift Idea FAQ

All your custom gifts and awards questions will be answered here. If you can’t find the answer to your question below, please email us at service@starlapelpin.com and we’ll be happy to help.
Frequently Asked Questions( FAQ) , you can make your custom ideas come to life. You can read FAQ details about our products and brands in the information sections for each custom gift!

General Questions

Request for Star Lapel Pin

FAQ

What is the best way to contact Star Lapel Pin?

8FL-4, No.502, Yuan shan Rd., Zhonghe Dist., New Taipei City 23545, Taiwan (R.O.C.)
TEL: 886-2-2225-0482
FAX: 886-2-2221-4570
E-mail: service@starlapelpin.com

Hours: Monday – Fridy 9:00am – 6:00pm (Taiwan)
We are closed Saturday, Sunday and most major holidays.

What kinds of custom products are you offering?

Star Lapel Pin Co., Ltd. offers custom promotional & gifts items.
Our main custom made products includes Metal Lapel pins, Badges, Various Keychain, men Cufflinks, Sport Medals, Tie clips, Military challenge coins, embroidery patches, woven labels, lanyards and our extended products includes soft PVC, Silicone souvenirs and various promotional products

I am not a retailer, but I would like to buy Souvenirs products. What are my options?

Our first suggestion is to check out our website and visit the success case. Maybe you will have many ideas. Our main products are metal badges, embroidery patches/woven labels, lanyards , soft PVC or silicone items and various promotional products.

As long as you provide the logo & designs with specific details (size / quantity/ fitting and colors etc.) stated clearly, we can quote you the best unit price and mold charges accordingly.
Still not finding what you’re looking for? Contact us via at service@starlapelpin.com

I have an idea for a custom made product. Can you do custom orders?

​I have an idea for a custom product. Can you do custom orders?
We offer various custom souvenir. We need the details spec. /art / photo and Q’ty to offer you our best price! Please help to try to send a ref. photo at least and we will offer the MOQ and estimated price to you. If you’ve already offered us the detailed spec. and Q’ty and photo, we do appreciate your help, and we’d advise the best price during our working time. Many thanks for your kind patience with us! Contact us directly to discuss your custom order by emailing service@starlapelpin.com

How much are your products?

Please understand most of our orders are custom made, there are few open designs to choose from and no stocks or over run items for sale.
The range of our products includes custom metal craft, lanyards, iron on patches, soft PVC, silicone, promotional giveaway etc. We need your designs with size/ shape/ quantity/ colors stated clearly and a photo as reference before price quotation. The more specific the better. please feel free to contact with us via service@starlapelpin.com

Order

How to Place an Order?

FAQ

How to place an order?

  1. Enquiry: Tell us which custom items you are interested in or what you need us to do for you by E-Mail / Call / Fax. TEL: 886-2-2225-0482; FAX: 886-2-2221-4570; E-mail: service@starlapelpin.com
  2. Please offer the specific customized design logo by EPS, AI or CDR file (Vector format with fonts converted to outlines or curves and include size, quantity, and colors)
  3. Quotation: After we offering the quotation, please make a confirmation of the cost of unit price, mold charge, set up fee and quantity.
  4. PI Payment: We will provide Proforma Invoice (PI) or Order Confirmation, please paying by TT, LC, Credit Card or Paypal.
  5. Approval Artwork: Before bulk of production, we usually have an artwork for final approval, please having a confirmation of electroplating, color, size, material etc.
  6. Delivery: We examine the items to ensure the products achieving a better quality. Without any concerns, we deliver your order before the assigned date.

Order Process

We are pleased to offer wide variety of professional customization services on lapel pins, key chains, coins, medals, cufflinks, tie bars, badges, embroidery, soft PVC and silicone items. Each items can be customized to meet your specific needs and designed to promote your brand. Also, most products of material, size and color can be personalized with your own creative ideas. To customize your item, simply provide the specific information such as size/quantity/color/material and the attached of design.

Custom Gifts Order Process

Custom Gifts Order Process

What is the minimum order quantity (MOQ)?

In General, one is our minimum but that gets expensive, so normally folks go with 100 pieces per design.
Pieces Price and MOQ are flexible by different items.

Can I get samples?

Yes. We offer free random samples of the custom items that we have produced. The free samples with shipping and taxes paid by the buyer.

If you want an exact sample please give us a call or mail and we will do what we can to accommodate your request. TEL: 886-2-2225-0482; FAX: 886-2-2221-4570; E-mail: service@starlapelpin.com

Can items be combined to meet the minimums?

No. Minimums are based on a single style in a given category. We do, however, combine custom items to reach discount levels. Contact us for more information. 
TEL: 886-2-2225-0482; FAX: 886-2-2221-4570; E-mail: service@starlapelpin.com

What are your payment terms?

TT, LC, Credit Card, Paypal.

Please note that we accept the credit card or T/T payment as below before processing the order.

We accept the payment by credit card under USD1,000 amount; but please note that the credit card center need to charge 3% for handling cost.

Fast Delivery

Shipping and Delivery Questions

FAQ

What is your production lead time?

Sample: 7 days upon receipt of your confirmation for sketches or samples
Mass production: within 14-21 days upon conmfirming the samples

Can You Meet Our Event Date?

Event dates are our specialty, just make sure and let us know your order is for a dated event.

Do you ship internationally?

Yes, we ship all over the world. We have a professional shipping agent in Hong Kong( FOB Port : Hong Kong SAR.) to help us arrange the shipments. We keep stable delivery time and delivered quantity.

Metal Lapel Pins

Custom metal pins services

FAQ

How do I start order custom personalized pins?

Please provide the artwork design or pin photo for reference. Send us at service@starlapelpin.com to request for a quote with your design and tell us how many pins you would like to order.

Please offer the design logo by EPS, AI, CDR (Vector format with fonts converted to outlines or curves and include size, quantity, and colors)

What is the minimum order quantity requirement?

The minimum order required for all our custom metal pin styles is 100 pcs per design.

How long does it take to quote custom metal pin orders?

After you have submitted your pins’ quote request to us by email, along with all your preferred specifications, you can count on receiving a quote within 24 hours. (We need the artwork details specifications: art, photo, and Q’ty to offer you our best price! Vector format with fonts converted to outlines or curves and include size, quantity, and colors)
If your request is received during our normal business hours (9 am to 6 pm PST), we will reply you the complete price within a few hours. Please let us know if you have a deadline!

After I place my order, when will I receive my pins?

Sample: 7 days upon receipt of your confirmation for sketches or samples
Mass production: within 14-21 days upon confirming the samples
If you need the rush services, please be sure to let us know upon your initial contact, so we can really get working on your important deadline right away! If you are in a really big rush, please look at our photo dome pins.

How to choose the personalized pin styles?

The most popular types of pins are classic embossed pins and metal die struck pins. We will suggest you through the pin types and help you choose the best style for your particular custom pin project. And we will offer custom-made suggestions on the best pins process to use based on your design and or preferences.

What style of lapel pin is right for my needs?

  • Soft enamel lapel pins are the most popular form of custom lapel pins. The personalized soft enamel pins are extremely vibrantly colored, durable, and cost effective. Custom made soft enamel lapel pins are made of a die struck metal with colored enamel filling the recessed metal areas.
  • Custom die struck pins offer a classic appearance. The die struck process is most notable for its raised polished surface and recessed textured background. Custom die struck pins are the most popular choice for service and years of service awards. The personalized die struck metal pins use a brass or copper base metal chosen for its softness to achieve a high quality stamping.
  • Custom cloisonné pins are the highest quality pin badges. The best cloisonne’ hard enamel pins have a jewelry-like appearance with meticulous hand-crafted detailing. Each cloisonné pin is stone polished and plated resulting in an exquisite piece of jewelry.
  • Custom silk screen pins process gives the custom lapel pins maximum flexibility in print space, design , and color. The custom logos on a silkscreen pin goes all the way to the edge, eliminating the need for a metal border.
  • Full color custom Offset Lapel Pins offer the highest resolution and crystal clear detail. These custom metal pins have a smooth surface to which the art design is printed on that surface and faithfully reproduces it on a lapel pin.

Find the differences from Hard Enamel, Imitation Hard Enamel and Soft Enamel

Find the differences from Hard Enamel, Imitation Hard Enamel and Soft Enamel

Find the differences from Hard Enamel, Imitation Hard Enamel and Soft Enamel

Lapel pin plating chart

Lapel-Pins-Plating-Chart

Lapel-Pins-Plating-Chart

What size metal pin should I order?

The most common pin sizes range from 0.75” to 1.0”.
Average team trading pin size is 1.75″. 90% of teams order 1.50″, 1.75″ or 2.00″ Custom lapel pins come in just about any size you want.  Custom shape or custom logos. Get the size that’s right for you.

Will I have different options for attachments?

We offer variety of attachments for custom pins. A traditional butterfly or rubber clutch is usually the default attachment type. Another attachment upgrade options include a safety pin backing, deluxe clutch, or magnetic backing. If you want to upgrade, some buyers turn the custom lapel pins into cufflinks, money clips, keychains, tie clips, ring, necklace, letter openers, bottle openers…etc.

Lapel Pins Fitting

Lapel Pins Fitting

What if I need to make changes or cancel my order after it’s in production?

Any cancellations or changes are subject to charges based on costs incurred up to the time of your custom pins request. When we start to produce custom pins, we can’t be accepted once an order is in production. If changes are necessary once production begins, it will be considered a new order.

How should I supply my own artwork to you?

We need the details spec. / art/photo and Q’ty to offer you our best price! We highly recommend the use of PMS Matching System colors in your art in order to reproduce the colors you require.

  • The most preferred format is Illustrator or .eps vector artwork and all fonts converted to outlines/curves.
  • The photos for reference accept .jpg, .pdf, .tiff, .png, .psd or .bmp files (artwork should be at least 300 dpi or higher).

Ready to order a custom pins?

Please offer the custom pin details spec. /art / photo and Q’ty to offer you our best price! If you do not offer on this mail, please help to try to send a ref. photo at least and we will offer the MOQ and estimated price to you.
Order Now: service@starlapelpin.com
Sincerely hope that we could have the pleasure to do business with your esteemed company for our mutual benefits!

Custom metal Keychains

We Manufacture High-Quality Custom Keychains!

FAQ

Custom Metal Key Rings Specifications

  • LOGO: Custom logo can be 2D or 3D, raised or recessed per your requirements.
  • Material: Bronze, copper, iron, zinc alloy, pewter, stainless steel, glossy iron, stainless iron, aluminum.
  • Plating Process: Gold/ silver/ cooper/ bronze/ white nickel/ brass fake gold/ satin gold/ satin silver/ satin nickel/ black nickel/ dyeing black/ gun color/ antique gold/ antique silver/ antique bronze/ antique copper/ foggy painting gold or two & tri-tone plating
  • Custom Size: Can be customized per your requirements
  • Custom Color: Can be filled or printed according to pantone colors on PMS chart, other special colors like glitter, neon, pearl, glow-in-dark colors are also available.
  • Keychains attachment: Metal rings, link chains, swivel rings, and other etc.
  • Packing: individually bagging, or according to customer’s request.

How are custom keychains made?

Most of our metal 2D key chains are made using a die that’s struck into bronze. The personalized metal key rings can be made by casting, stamping, and photo etching. For 3D-cast keychains are made of zinc alloy and pewter. Star Lapel Pin Co., Ltd.  use CNC machine to create custom keychain arts and moulds to get very valid effect as the original lively images. Zinc alloy and pewter both are excellent material for designing 3D keychains that are miniature-sized, cubic shaped, and empty space within.

How long does it take to quote custom metal keychains orders?

After you have submitted the custom metal keychains quote request to us by email, along with all the keychains specifications, you can count on receiving a quote within 24 hours. (please offer the artwork details specifications: art, photo, and Quantity. Vector format with fonts converted to outlines or curves and include size, quantity, and colors)
If your request is received during our normal business hours (9 am to 6 pm PST), we will reply you the complete price within a few hours. Please let us know if you have a deadline!

How long does it take to produce a customized keychain?

  • Sample: 7 days upon receipt of your confirmation for sketches or samples.
  • Mass production: within 14-21 days upon confirming the samples. If the keychains design has 3D in it, we’ll need extra time to create a special proof for your review.
  • If you need to meet a deadline, please be sure to let us know upon your initial contact, so we can really get working on your important deadline right away! We can do our best to help you

Looking for a different kind of custom shaped keychains?

The custom metal key chains material made of bronze, copper, iron, zinc alloy, pewter, stainless steel, glossy iron, stainless iron, aluminum. Beside custom metal keychains, we offer custom shaped Soft PVC Rubber Keychains. Our experienced staff can help you create a design that works best for your needs.

Can I add a custom logo?

Yes, you can. You can create any custom logo key chain you want. Custom designs welcomed . we also offers several classic open designed keychains with custom logos.

Can I have a two-sided design?

The custom metal keychains can be 2D or 3D, raised or recessed per your requirements. You can have the same image on each side, or you can have completely different designs or logos on each side. Custom metal keychains and keyrings can clearly get the related information that you want to spread. We are happy to create an art proof that matches your vision at no charge. Contact us for more information.

Custom Keychain artwork guides

We need the keychain details spec. / art/photo and Q’ty to offer you our best price! We highly recommend the use of PMS Matching System colors in your art in order to reproduce the colors you require.

  • The most preferred format is Illustrator or .eps vector artwork and all fonts converted to outlines/curves.
  • The photos for reference accept .jpg, .pdf, .tiff, .png, .psd or .bmp files (artwork should be at least 300 dpi or higher).

Ready to order a custom metal keychains?

Order Now: service@starlapelpin.com
Please offer the keychains details, such as art, photo and quantity.
If you do not offer on this mail, please help to try to send a ref. photo at least and we will offer the MOQ and estimated price
Sincerely hope that we could have the pleasure to do business with your esteemed company for our mutual benefits!

Custom PVC Product

We Manufacture Cartoon Rubber PVC gifts!

FAQ

Everything You Need To Know About PVC Plastic

The Soft Rubber PVC are very versatile, any combination of sizes, color, shapes. Custom PVC gifts as promotional gifts and premiums.

Custom Made PVC Product

We are a professional manufacturer of different kinds of promotional gifts, such as PVC Lapel Pins, PVC patches, PVC Key Chains, PVC Key Rings, PVC Coasters, PVC Medals, PVC fridge Magnets, PVC Luggage Tags, PVC Labels, PVC Bottle Openers, PVC Cable Winder, PVC Card holders, PVC Clips, PVC Key Covers, PVC Memory Card Reader, PVC Mobile Phone Holders, PVC Pens, PVC Photo Frames, PVC USB Flash Driver, PVC Wristbands, PVC Bracelets, PVC necklace, PVC ring, PVC earring…etc.

Custom PVC Products maker

Custom PVC Products maker

PVC Material: Safe and Secure.

Why choose PVC material to make PVC promotional gifts?
Our PVC gifts made with high versatile environment-friendly PVC material, non-toxic, pass EN71-3, 7P test.

PVC Material test report

PVC Material test report

  • Total Lead (Pb) Content In Surface Coating- pass
  • Total Cadmium (Cd) Content-pass
  • Phthalate Content Test-pass
  • 19 Toxic Element Migration Test-pass
  • Toxic Elements Analysis-pass
  • Soluble Lead Content Test-pass

What is 2D / 3D ?

  • 2D Designs represent as flat on its raised portions, when viewed on the side, the layers are flat.
  • 3D Designs are dimensional and curved on its raised portions. When viewed on the side, the 3D elements appear rounded.
custom pvc product

custom pvc product

The Advantages Of PVC Soft Rubber Gift

Custom Design PVC products are affordable, cost effective and can be used in a variety of situations. It is a great way to create a personalized design image or logo. Both cost savings to the enterprise, and can actually help companies publicity and promotion.

How to place custom PVC products orders?

Please provide the artwork design or photo for reference. Send us at service@starlapelpin.com to request for a quote with your design and tell us the quantity you would like to order.

Please offer the design logo by EPS, AI, CDR (Vector format with fonts converted to outlines or curves and include size, quantity, and colors)

Embroidery and Woven Patches

We Manufacture Custom Embroidery patches and custom Woven Patches

FAQ

Process of Embroidered patches

Custom patch making

Embroidered Patches were earlier a handmade item sewn on to clothing but now they have been replaced by industrialized machines and can be used to customize all types of garments and accessories. Ever wonder how they make an embroidered patch? Star Lapel Pin Company offers a somewhat simplified version of the process hoping to give you a much better understanding of what goes into making a patch.

Custom Embroidered patches are mostly applied in garment industries with a design, those can be attached with (a Velcro, Paper, Plastic or Adhesive Tape and Non-Woven Fabric), sewn it on or iron on. It is a great way to reap revenue since these patches are easily attracting customers’ attentions and make your brand recognizable.These personalised patches are an awesome promotional item for advertising and a practical use for men’s, women’s and children’s accessories.

Process of Embroidered patches

Process of Embroidered patches

How do I place an order?

Please provide the artwork design or photo for reference. Each order should have clear artwork with complete information of quantity, size, colors, backing, and border finish. Send us at service@starlapelpin.com to request for a quote with your design and tell us how many pins you would like to order.

For color reference, browse our colors selections. Or send us your existing samples for color matching.

When design consultations are approved and agreed upon, the custom order will be entered into our system, processed, and the Sales Order confirmation / Performa Invoice will be emailed to you.

Preferred- We prefer to receive art in one of the following four vector formats (in order of preference). .ai, .eps., .pdf, cdr (Vector format with fonts converted to outlines or curves and include size, quantity, and colors)

  • Adobe Illustrator (any version, convert fonts to outlines/ curves)
  • EPS (any version, convert fonts to outlines/ curves)
  • PDF (any version, convert fonts to outlines/ curves)
  • Corel Draw (any version, convert fonts to outlines/ curves)

Acceptable– File formats accepted – raster art

Art received as raster art will need to be redrawn as vector art and then will be prepared for die striking. If you do provide art to us in raster format, it should be in one of the following formats(Actual size, 300dpi):

  • Adobe Photoshop (Never flatten/merge layers of a .psd)
  • JPG, TIFF, BMP, PNG, GIF, PPT, DOC (Actual size, 300dpi)

For rush orders, we will contact you as soon as we receive your orders to go through the details and confirm the price and ship date.

What’s the Difference Between Embroidered Patches and Woven Patches?

Custom Embroidered Patches and Personalized Woven Patches are the most common sort of patches popular among various industries.

In general, Custom Embroidered Patches are stitched with thicker thread onto a fabric. Although these patches are hard to demonstrate tiny details but they have a vintage look. It reflects the top high quality of the original design.

On the other hand, Custom made Woven Patches are made by thinner fine threads so that the detail and small text can be shown obviously. This means we can achieve higher detail than embroidered patches.

In conclusion, if you want classic look patch and you can choose the embroidered patches. If you are looking for details and high resolution patch, please choose the woven patches.

custom eagle embroidery patch

custom eagle embroidery patch supplier


Custom eagle woven patch supplier

Custom eagle woven patch supplier

Custom embroidered patch and woven patches

Custom embroidered patch and woven patches

After I place an order, when will receive the custom embroidery & woven?

As working out size patches, it is an important process of the order. The larger size of patches, the more materials and time will be consumed. In general, standard production time of custom patch orders can be up to 2-3 weeks after art approval. There are no regular patch sizes because we create it based on clients’ custom demands. The following picture would be showing how we measure the patch size. Mostly, we calculate it depends on this formula:【width(W)+Height (H)】/2

Custom embroidery patch shapes

Custom embroidery patch shapes

  • Sample: 7 days upon receipt of your confirmation for sketches or samples
  • Mass production: within 14-21 days upon confirming the samples
  • If you need the rush services, please be sure to let us know upon your initial contact, so we can really get working on your important deadline right away!

Embroidery Coverage

Usually one size with 4 different prices based on the coverage of embroidered area, such as 30%, 50%, 75%, 100%. The larger stitched coverage, the more expensive for unit price or vice versa. Please see as below, use these examples to estimate the coverage of percentage by stitching.

custom embroidery coverage

custom embroidery coverage

Custom Patch Border Types

Three Border Types for option: Merrow Border, Heat Cut Border, Scissor Cut Border

Merrow Border

Merrow border is the type of border: merrowing, sometimes known as overlocking or overlock sewing is the process of wrapping thread around fabric, yielding an efficient and uniform stitch. Merrow borders are best used for designs with regular shapes like circles, squares, rectangles, or ovals. The merrow border common size is 1/8″ in thickness. Merrow border is the traditional look of an embroidered patch.

BORDER TYPES: Merrow Border

BORDER TYPES: Merrow Border

Heat Cut Border

Heat Cut Edging are recommended on patches that are in complex shapes. A heat cut border is cut out by a hot knife or a laser machine then shaping in the edge of your design. This technique is suggested that using on patches with many angles and irregular borders.

BORDER TYPES: Heat Cut Border

BORDER TYPES: Heat Cut Border

Scissor Cut Border

This way is extremely suitable for felt, flannel and leather. Some materials such as polyester and cotton might lead to a huge damage on your patch.

BORDER TYPES: Scissor cut Border

BORDER TYPES: Scissor cut Border

Custom Patches Backing

Embroidered patches can be made without a backing or different backing.

Embroidery patch without backing

Embroidery patch without backing


Embroidery patch backing

Embroidery patch backing

  • Velcro Backing
    It is mainly applied for events where applications are required to eliminate immediately. As an example, a team is unnecessary to order new uniforms when switching players regularly. Although Velcro backing patches can be used and removed in a few times, they can’t be washed unfortunately.
  • Paper Backing
    Paper backing is popular both on woven patches and embroidery patches. It is usually used for covering threads and making it tidy.
  • Plastic Backing
    It is the way to make your patches stiff and firmly. This is only accepted to be sewn on. Otherwise, the plastic will melt.
  • Peel and Stick Back
    Peel and Stick can be attached in many appearances and it is easily to remove without any damages. This method is appropriate for one time activities and short-term events. It is able to sew on or iron on as the back lost its stickiness.
  • Non-Woven Fabric Backing
    This is recommended for covering messy threads especially your patches are large. If you are a quality concern, we suggest you select this for your backing.
  • Iron on Backing
    Iron-on Backing is a strong and a lasting way to stay adhesive after many washing. Although iron on backing works well on the most of types of material, it is not recommended for large patches and some particular types of fabric.

Fabric of Embroidered patches

Embroidered patches and Appliques can be ironed on T Shirts, Pants, Jeans, Hats, Blouses, Skirts, etc. Perfect way to make old garments new!

Twill Fabric | Velvet Fabric | Felt Fabric | TC Fabric | Denim Fabric

Twill Fabric: Twill can be made in a various range of colors. It is commonly used for sewing on backpacks, uniforms, hats, caps etc.

Twill Fabric

Twill Fabric

Velvet Fabric: Velvet is a type of lightweight fabric and it is commonly used on luxurious items such as evening dress or royal apparel.

Velvet Fabric

Velvet Fabric

Felt Fabric: Felt embroidery patches are those have the part of the base material made of wool or cotton then cut to shape.

Felt Fabric

Felt Fabric

TC Fabric: TC fabric is a very popular type of polyester cotton fabric that is used for different types of workwear, uniform and corporate clothing.

TC Fabric

TC Fabric

Denim Fabric: The most common denim is indigo denim, embroidery patterns with heavy threads illustrate great-looking on denim especially bright colors will make it look newer.

Denim Fabric

Denim Fabric

Thread Color Chart (100% rayon)

Thread Charts. we have over 250 more colors for options. Sulky thread charts are invaluable when trying to select the exact or alternate thread choice. Please choose the number from our color chart to get the right colors. USD15 each for thread color chart

Thread Color Chart-1

Thread Color Chart-1

Thread Color Chart-2

Thread Color Chart-2

Fabric Color Chart (100% polyester)

Find the background color you need. Our fabric color chart include 72 twill background colors. We cannot guarantee a true representation of each color as color shades may vary due to computer monitor and printer differences.

  • USD8 each fabric color chart
  • Pantone color sometimes are not matching our fabric color.

Fabric-Colors-1

Fabric-Colors-1


Fabric-Colors-2

Fabric-Colors-2

Fabric VS PantoneFabric VS Pantone

  • Special Threads:
    Glow in the Dark Threads: Glow in the dark threads are popular among athletes, baby and children’ market. This sort of colors is extremely beautiful in daylight.Gold/Silver Metallic Threads: Metallic thread is a great way to create spot light to your embroidery. It has been a popular material in ancient past.

    Fluorescent Threads: Fabulous fluorescent colors are highly visible in daylight. It has been a popular material in recent years.

Special Threads

Special Threads

Stitch (Running Stitch, Satin Stitch, and Connection Stitch)

Custom Stitch patch

Custom Stitch patch

Running Stitch: The running stitch is a basic stitch in hand-sewing and embroidery which commonly used for tiny details such as letters or numbers on patches. Compared with satin stitch, this technique would be clearly visible.

Satin Stitch: A satin stitch is a flat stitch that are used to add colors and fill up shapes to embroideries. Although the satin stitch makes alphabets clearly visible, each letter should be at least 3 mm in height and width.

Connection Stitch: Generally speaking, there is a connection stitch between two letters. For the perfect and the attractive appearance, most of customers prefer to eliminate it.

Artwork Requirement

As long as you provide the logo & designs with specific details (quantity/ size/ colors/ shipping destination etc.) stated clearly, we can quote you the best unit price as soon as possible.
Please note that you have to provide the following information to us:

  1. Provide your design: please provide your design or your ideal pattern, then we will make them accordingly, please send us a logo or design to service@starlapelpin.com, we will get you started.
  2. Select thread colors: Choose thread colors from here. You are able to select 9 colors without extra cost of a unit price. If you couldn’t find an ideal color here, please tell us, we will find it for you.
  3. Pick Fabric Colors: It is the same as the previous step, try to find a similar color for your design. We will try to find it if you really unsatisfied those colors.Please click here
  4. Decide the backing and contents for your patch: Your patch can be backed with a Velcro, Paper, Soft PVC or Peel and Stick back. Also, you can sew or Ironing On back. This is interesting and funny. You will see you have the ability to create your own unique patches.
  5. Quantity: In general, the minimum quantity of patches is 100 per design. If you have any other specific requirements, please let us know.
Custom Embroidery patch example

Custom Embroidery patch example

Artwork Guidelines

Please submit your artwork according to the requirements described below

FAQ

What file format should I send? ANY FORMAT

Die struck artwork needs to be submitted in vector format (Vector format with fonts converted to outlines or curves and include size, quantity, and colors)

Preferred- We prefer to receive art in one of the following four vector formats (in order of preference). .ai, .eps., .pdf, cdr (Vector format with fonts converted to outlines or curves and include size, quantity, and colors)

  • Adobe Illustrator (any version, convert fonts to outlines/ curves)
  • EPS (any version, convert fonts to outlines/ curves)
  • PDF (any version, convert fonts to outlines/ curves)
  • Corel Draw (any version, convert fonts to outlines/ curves)

Acceptable– File formats accepted – raster art

Art received as raster art will need to be redrawn as vector art and then will be prepared for die striking. If you do provide art to us in raster format, it should be in one of the following formats(Actual size, 300dpi):

  • Adobe Photoshop (Never flatten/merge layers of a .psd)
  • JPG, TIFF, BMP, PNG, GIF, PPT, DOC (Actual size, 300dpi)

Custom made souvenir requirements by method

All custom jobs require Vector artwork. Vector artwork is preferred.
Raster artwork is acceptable. If you only have Raster artwork is available (at least 300 dpi at 100%), a high resolution image is required for optimum results.
Raster artwork is only acceptable for photographs or other designs to be printed using CMYK full-colors process.
Raster artwork should be at least 300 dpi at 100% (Full print size).

Font Information

It is critical that you either convert all fonts (type) to outlines/curve whenever possible, or include the fonts with your file. If conversion is not made, your specific font might be substituted by other types of font if we are not equipped the same one as yours. Substituted font sometimes distort your original designing style. Not doing this will result in a delay to your order .

Art design- PANTONE®

If more than one color, please provide seperations and composites.
PANTONE® colours can be left as is (not converted to CMYK) in the custom artwork and more of them will be more faithfully achieved on the personalized items.
http://www.pantone.com/pages/pantone/colorfinder.aspx

About RGB-CMYK

Commercial printing presses print with CMYK (cyan, magenta, yellow and black) ink, called process printing, instead of RGB light, and therefore produce a different range of color. To print on a four-color press, all RGB files must be converted into CMYK color. When selecting colors for your print project, we recommend using CMYK color builds to avoid potential RGB conversion issues.

Certain RGB colors that you can see on your monitor, scanners or digital camera (in particular, bright vibrant colors) simply cannot be replicated with standard CMYK inks.

Vector art vs. Raster art

Vector artwork is an image created of points, paths, and curves. Vector images can be reduced or enlarged in size indefinitely, without any loss in image quality. This results in artwork that is scalable and able to be separated for spot color printing. The typical vector file types include .ai, .pdf, .eps, .cdr
Raster artwork is an image created of many pixels. As a result, when raster images are enlarged, the image quality diminishes significantly. This results in artwork that is not editable, scalable or able to be separated for spot color printing. Typical raster file types include .jpg, .bmp, .psd, .tif,.gif

Bleed - what is it? "full bleed" vs "no bleed"

Bleed refers to printing that extends to the edge of a sheet or page after printing, or “bleeds” off the edge of the page.

Finish artwork / Final artwork

  • Bleed Area: Make sure any colors or images you want to run to the edge of your design extend 1/8″ (3mm) beyond the cut or trim line on all sides that bleed.
  • Cut or Trim Area: This is the dimension of your final product after it is cut/ trimmed.
  • Safe Area: Keep all essential text and images at least 1/8″ (3mm) inside the cut/ trim area to ensure it will not be cut off.

Submission Tips

As long as you provide the logo & designs with specific details (size / quantity/ fitting and colors etc.) stated clearly, we can quote you the best unit price and mold charges accordingly.

  • Include a .jpg or .pdf for reference
  • Convert all fonts to paths (outlines)
  • Include or embed all placed images (ex. .tiff files)
  • Submit artwork at actual size
  • Never flatten/ merge layers of a .psd
FAQ
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