How to place an order? - FAQs | Star Lapel Pin - specializes in supplying highest quality of customized metal, embroidery and promotional products.

If you are interested in any of Star Lapel Pin's products and wish to purchase it, please follow our instructions on how to place an order. Star Lapel Pin Co., Ltd. specializes in producing highest quality of promotional gifts. Our mission is offer the superior quality products at professional service, highly competitive prices and on-time delivery. Through our manufacturing site over 64,000 square meters with 1000 experienced workers, the machinery and equipment constantly update, we guarantee that you're happy with your order-each and every time. Our materials are in line with environmental standards and meet the requirements of the European standard EN71 or low lead standards in the United States. since 1984.

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Quality & Services

Question & Answer

How to place an order?

If you are interested in any of Star Lapel Pin's products and wish to purchase it, please follow our instructions on how to place an order.

How to Place Order with Star Lapel Pin.

1. Enquiry
Star Lapel Pin manufactures custom products, and given that each design is unique, so we will need your designs with size / shape / quantity / color stated clearly and a photo as reference before providing a quotation.

2. Quotation
Even though we quote based on your design, the initial quote is a rough estimate, our factory needs to make artwork in order to confirm quotation details and check if we can manufacture according to your design.

Our quote is subject to change upon the final artwork confirmation, so if you are interested in our quote, please send us a clearer file of your design (vector format preferred), and we will ask our factory to make an artwork for your approval.

3. Artwork
Please note that we will need your designs in vector format in order to make artworks. We accept formats such as AI, EPS, PSD, TIFF, BMP, CDR, JPG, PNG as well as PDF and they should be at least 300 dpi or higher. The most preferred format is Illustrator or EPS vector artwork and all fonts converted to outlines / curves. We highly recommend the use of PMS matching system colors in your art in order to reproduce the colors you require. Please provide the acceptable format to us. It would be convenient for communication.

4. Payment
Star Lapel Pin accepts the below three payment methods, all before production.
● Wire transfer. And different bank will have different handling fee, so please check this with your local bank.
● PayPal. There will be a 10% PayPal handling fee.
● Credit cards. So if you want to pay by credit cards, there will be a 3% credit card handling fee, and written signatures are required).
We only accept wire transfer for order amount above US$ 1,000.00.

5. Photo of Sample
There are three production situations.
For those who are concerned about quality, we can sample before mass production, and you can choose to approve by pictures or physical samples.
● Picture approval before production.
● Physical sample approval before production.
● Mass production.

6. Production
If sample approval is not required, we can go with mass production directly.

7. Delivery
Star Lapel Pin will advise you of the expected delivery after artwork confirmation.
Star Lapel Pin's delivery means shipment day, not product in hand day, that's because sometimes packages get stuck at customs, which cannot be controlled by us, but normally you will receive the goods in 1 or 2 days.

Video

If you are confused about the ordering steps, please check out the video.



Star Lapel Pin - specializes in supplying highest quality of customized metal, embroidery and promotional products.

Located in Taiwan since 1984, Star Lapel Pin Co., Ltd. is a promotional product manufacturer. Main products, including metal gift, custom challenge coins, custom lapel pin, custom medal, custom metal keychain, iron on patch, lanyard, silicone product, soft PVC product and corporate giveaway.

Promotional gifts meeting European standard EN71 or low lead standards in the United States, Star Lapel Pin has over 36 years experience in the metal industry, the machinery and equipment constantly update CNC and discard it, automatic injection and automatic color machine, etc. Through our manufacturing site over 64,000 square meters with 1000 experienced workers, the machinery and equipment constantly update, we guarantee that you're happy with your order-each and every time.

Star Lapel Pin has been offering customers high-quality promotional gifts since 1984, both with advanced technology and 40 years of experience, Star Lapel Pin ensures each customer's demands are met.