Frequently asked questions
All your custom gifts and awards questions will be answered here. If you can’t find the answer to your question below, please email us at email@example.com and we’ll be happy to help.
We are able to customize souvenir as per your request, Low MOQ. Please send us the design / size / color / quantity, we will get back to you with the quotation and the professional production suggestions for your reference. As we provide custom service only, the sample photo on the website just for reference, there’s no standard products in stock can be chose and ordered.
If you are interested in any of Star Lapel Pin's products and wish to purchase it, please follow our instructions on how to place an order.Read more
Yes, we ship all over the world. We have a professional shipping agent in Hong Kong (FOB Port : Hong Kong SAR.) to help us arrange the shipments. We keep stable delivery time and delivered quantity.Read more
Yes. We offer free random samples of the custom items that we have produced. The free samples with shipping and taxes paid by the buyer. If you want an exact sample please give us a mail and we will do what...Read more
● Font Information It is critical that you either convert all fonts (type) to outlines/curve whenever possible, or include the fonts with your file. If conversion is not made, your specific font...Read more
Any cancellations or changes are subject to charges based on costs incurred up to the time of your custom pins request. When we start to produce custom pins, we can't be accepted once an order is in production....Read more
Both soft enamel and imitation hard enamel are colour fills. Star Lapel Pin use syringe to fill enamel colours, and the metal lines stop enamels from mixing. The colour fills of soft enamel are below...Read more
2D Designs represent as flat on its raised portions, when viewed on the side, the layers are flat. 3D Designs are dimensional and curved on its raised portions. When viewed on the side, the 3D elements...Read more
The epoxy dome is a clear coating that usually will be applied to the metal gifts with soft enamel colors. Epoxy coatting of the items has the domed surface, transparent and smooth. The effect is a protection...Read more
The most popular types of pins are classic embossed pins and metal die struck pins. We will suggest you through the pin types and help you choose the best style for your particular custom pin project....Read more
Custom lapel pins can be plated in various metal colors. We offer a variety of different metal plating options for your lapel pins. It depends on your design and preference. Gold, nickel and antique bronze...Read more